Remote Auditing

Remote Auditing Services

Starting April 1st 2020, Mireaux Management Solutions will be offering Remote Auditing to accommodate Clients with sensitive timelines as well as those who do not want to push their audits too far out due to current local and in-country restrictions.  Mireaux has started this new type of service in response to the Covid-19 state of the world, however these services will be added permanently to our offerings.

Mireaux’s Remote Auditing services occur when personnel interviews and/or review of management system documentation and records does not happen on-site at the Client’s facility but rather is conducted remotely via Video Conference tools such as Zoom.

Remote Auditing Delivery Methods

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Full Remote Auditing

In these audits, personnel interviews as well as document and records review is conducted 100% from an off-site location. Full Remote Auditing is ideal for organizations that:

  • Use our Web QMS software or similar electronic management system that is easily accessible,
  • Provide Services only,
  • Have mostly office personnel,
  • Have staff that is electronic savvy, or
  • Have minimal manufacturing operations.

Full Remote Auditing can be applied to Internal Audits as well as Gap Analyses and Supplier Audits.

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Partial Remote Auditing

These audits provide a combination of off-site plus on-site physical auditing. Partial Remote Auditing can work for any organizations mentioned above, however is better geared for those who have production or manufacturing processes that are best audited by face-to-face observation and interviews.

Partial Remote Auditing can be applied to Internal Audits, Gap Analyses, Product Audits, Process Audits and Supplier Audits.

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Web QMS Auditing

These audits are suitable for organizations who use our Web QMS software to maintain their management systems. Our Auditors are well versed in our Web QMS software, and therefore are able to audit a great sample of information, such as:

  • Review of Management System Manual
  • Review of Risk Assessment program results
  • Status of Corrective Actions or NCRs
  • Status of Calibration or Preventive Maintenance programs
  • Status of Approved Supplier List
  • Review of Training Records

Web QMS Auditing focuses on the Web QMS modules and applications that the organization uses. For this reason, a Web QMS audit may not qualify alone as an Internal Audit, however they can be used as a tool to complement other audits or to monitor the management systems.

Web QMS Auditing is already part of Remote Auditing for organizations who use our Web QMS software.

Benefits of Remote Auditing

Here are a few reasons Remote Auditing may be worth considering in your organization:

  • Travel expenses cost savings by eliminating all travel-related expenses, such as airfare, car rental, lodging, and meals.
  • Travel time reduction by eliminating the flying or driving time, as well as the time before and after flying which can be quite long in some airports.
  • Business and Management System Continuity while being able to adhere to Compliance Obligations.
  • Mitigate risks associated with local or global events, such as terrorism, epidemics, etc.

Requirements for Remote Auditing

Known for its strong commitment to the ISO and API standards, Mireaux requires its Auditors to go through extensive training to ensure consistency and top performance. And this level of excellence will be maintained during Remote Auditing.

To be successful however, Remote Auditing, demand that both parties – Auditors and Auditees –have a great level of engagement. Here are some simple guidelines that Mireaux recommends to ensure the success of Remote Auditing:

  • Direct access to the Organization’s Web QMS. For organizations who do not have Web QMS, this entails access to the software or files where the management system is kept, through VPN, or by direct login to the network.
  • Access to computer with audio and video capabilities by all interviewees.

Early identification of persons who will be audited, with a minimum of 2-3 persons per process. Mireaux will send e-mail invitations to these individuals with specific interview time slots in accordance with the Audit Agenda.

History and Experience with Remote Auditing

Mireaux is not new to Remote Auditing. Audits of management system through our Web QMS software have long been available to Mireaux Clients who subscribe to Web QMS and who want to have a first pass at their management systems before their Internal Audits. “Although we have been providing audits of Management Systems by analyzing Web QMS information, this service was reserved for only certain Clients and unique circumstances. By making audits through Web QMS as well as Remote Auditing available to the public, we are trying to do our part in meeting current Covid-19 travel and social distancing requirements while helping our Clients maintain their Management System schedules” noted Miriam Boudreaux, CEO of Mireaux Management Solutions.

Mireaux’s first Full Remote Audit took place in March 2020. In this case, the Lead Auditor was located in Washington State, and the organization was located in Midland Odessa in Texas.

Are you ready for Remote Auditing?

Is your organization considering the idea of Remote Auditing? If you are unsure and would like to know whether your organization or situation is a good candidate for Remote Auditing, give us a call. We can help you make a decision and schedule your audit.

Call Mireaux at 713-589-4680 or send us an email at [email protected].

Frequently Asked Questions
How many days does a Remote Audit last?

In general, Remote Auditing will last similar times as in a regular audit and this depends on the size of the company, the number of facilities and employees, the complexity of the processes, the results of previous audits, the type of audit, etc.

If this is an Internal Audit and it typically lasts 2 days, expect the Remote Audit to take similar time.

Are Mireaux Remote Audits official?

Mireaux Remote Auditing services follow the ISO 19011 Guidelines for Auditing Management System Audit standard, as well as specific ISO or API management system standard and the organizations’ own processes and procedures. Our audits include the same documentation as in any other audit, including an Audit Agenda, Audit Report, Opening and Closing Meeting, and of course interviews, observations, and documents and records review.

Testimonials

Company Logo of Lonestar Energy Fabrication

Project Description: Auditing and Training Services for API Q1 certification

I am writing to recommend the service of Mireaux Management Solutions represented by Miriam Boudreaux. Mireaux had been working with Lonestar Energy Fabrication for the past 10 years helping us prepare for our API Q1 compliance each year. Their knowledge and attention to detail have aided in keeping our company on track during our years of service. They have also provided excellent training services for our quality and management personal.

I feel confident in recommending Mireaux Management Solutions services for any API auditing services you may need.

They are not only thorough but also easy to work with and always willing to take the time to discuss my concerns and respond to questions.

M. Salinas,
LoneStar Energy Fabrication

Auditing and Training Services for API Q1 certification February 8, 2022

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Project Description: Consulting, Auditing, and Web QMS for API Q1 and API 11B certification

“I feel that I am a bit overdue in sending this letter to you to relay my feelings of our experience to date with Mireaux Management Solutions. Since the beginning, Mireaux’s engagement with US Rod has been exemplary. Mireaux’s consulting support for the creation of an API Q1 QMS and API 11B program, and associated audit preparation was
performed in a time frame that we at first did not think possible, since our own internal resources had tried fruitlessly to do it themselves over a longer period of time prior to Mireaux’s engagement. Your consultants were extremely professional in all their engagements with US Rod, both onsite, and remotely during the pandemic travel restrictions. We appreciated how your team seamlessly integrated into our team, and how smoothly communication and idea flow occurred. Mireaux’s approach to using a different internal auditor team during our pre-API audit preparation was also a brilliant idea and we appreciated that you use this not only to put a different set of eyes on our QMS but also to overcheck your own consultants.

You will recall that we had a very successful API audit with only a few minor findings. Mireaux’s support in crafting strong responses to those findings was very helpful, and we believe helped to cause API’s acceptance of our responses on the first submittal. US Rod continues to use Mireaux’s Web QMS software platform, and we have been extremely grateful for the prompt and professional support from your software team whenever we have needed assistance or have made requests for customization to our software portal.

US Rod is very grateful to have found such a strong and trusted business partner to assist in our QMS activities. As we continue to grow in our industry segment, we will look to expand our existing system to incorporate EMS and possibly lab certifications. We will certainly come to Mireaux first when those needs materialize. Thank you again!”

M. Chapman,
US Rod Manufacturing, LLC

US Rod Manufacturing, LLC Consulting, Auditing, and Web QMS for API Q1 and API 11B certification February 8, 2022

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Chemjet Inernational

Project Description: Internal Audit against ISO 9001:2015 and API Q1 (2018).

Paul provided us with excellent feedback as we prepare for our audit next year. We appreciate his professionalism during this process and look forward to continuing our partnership with Mireaux into next year.

Eric H.
Chemjet Inernational

Chemjet International Internal Audit against ISO 9001:2015 and API Q1 (2018) February 28, 2019

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DeWalch Technologies, Inc.
Project Description: Turnkey ISO 9001 Consulting, Including Internal Audits

DeWalch Technologies, Inc. is very pleased with the performance of Mireaux Management Solutions during our engagement preparing for and obtaining our ISO 9001:2015 certification. I have known Miriam Boudreaux since the mid-1990s and am not at all surprised that she has created such a talented organization. Miriam is a woman of great intellect, professionalism, and dedication and it clearly shows through her organization. We had the pleasure of working with Sindi David and Geno Duran during our effort and there is no way we could have done what we did in the time we did it without their guidance. We began our engagement in late September and passed our initial audit in mid-December. I do not recommend such an aggressive timeline to any organization that is not willing to completely evolve. With Sindi’s leadership, we reached our goal and our organization is the better for it. Therefore I cannot stress enough how highly I recommend Mireaux Management Solutions. I wish them continued success and would gladly engage them on our next journey.

Michael C. W.
Chief Operating Officer/SVP
DeWalch Technologies, Inc.

DeWalch Technologies, Inc. Turnkey ISO 9001 Consulting, Including Internal Audits February 28, 2019

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Arcoteq

Project Description: Internal Audit against ISO 9001:2015 (2018).

The Auditor was knowledgeable of the standard and the oil and gas industry. This made his audit very informative, and I feel that it prepared us well for the pending BV Audits. Thank you for the time and preparation.

Larry K.
Arcoteq

Arcoteq Internal Audit against ISO 9001:2015 (2018) February 28, 2019

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