Certification Process

Management System Certification Process

Since its inception in 2001, Mireaux has been successfully providing best-in-class Consulting Services, and our work is validated time and again when our Clients receive the certifications desired.

Our success is a result of our dedication, ensuring that after every project we review our approach to determine if anything needs to be improved.

Using this continual improvement mentality, we have been able to develop a proven approach, that has helped and continues to help our Clients implement sound and effective management systems.

Resources and Reporting

When we partner with your organization, we work diligently to ensure that your project is successfully completed on time and within budget. We achieve this level of commitment by:

  • Assigning a dedicated Management System Consultant, Technical Writer, Auditor, and Trainer for your project.
  • Establishing a project plan to be updated and followed throughout the project.
  • Maintaining constant communication through on-site periodic visits, by phone, by e-mail, and through online video conferences.
  • Issuing weekly reports with a list of action items for all responsible parties.

Frequently Asked Questions

By enlarge, most of Mireaux’s Certification Consultancy Services consist of turnkey jobs. A turnkey job means we assist your organization from the beginning of the project until your organization has achieved the desired ISO or API certifications and has the certificate in your hands.

We treat every job as a project. In this manner, we allocate resources, assign a timeline, and create tasks related to the certification being sought out. We then establish a project plan and use it to manage and control the job. Individual activities are based on the standard requirements, while time durations are based on experience. Final timelines are often dictated by the client and agreed with us.

With this approach, we guarantee the project will accomplish all required activities, meet established deadlines, and be successful. In fact, in our business trajectory, we have never requested our Clients to delay the project timeline, which is an achievement in itself!

There is no typical job, as every client has their own processes and idiosyncrasies, however in terms of steps to certification, we can summarize them as follows:

By ensuring all tasks on the project plan have been completed, Mireaux has high certainty that the first 3 steps above have been completed and that our client is ready for the Stage 1 and Stage 2 audits with the registrar or certification body.

Given the turnkey nature of our consulting projects, Mireaux can assist consulting clients. Depending on the standard being sought out and the organizations’ processes, this may entail procedures, work instructions, forms, or other specific documentation.  In general, the scope of work includes the following documentation but not limited to:

  • Manual (Quality, Environmental, etc.)
  • Policy (Quality, Environmental, Information Security, etc.)
  • Core procedures pertaining to the organization core competencies or core processes
  • Support procedures such as Document Control, Training, Risk Assessment, etc. as necessary
  • Internal Audit templates (checklists, reports, etc.)
  • Management Review templates (presentation, minutes, etc.)
  • Job Descriptions
  • Statement of Applicability (SOA – Information Security)
  • Conformity Matrix (All API standards)

In general, the majority of Mireaux’s Certification Consulting projects last between 5 to 8 months, depending on the organization’s size, and the certifications being sought out. We believe time to certification varies mainly due to the following factors:

1. Starting point

Organizations with a good foundation or with existing certifications may be somewhat easier to get certified or add a new certification to their already existing portfolio.  However if the foundation is not solid, sometimes it is better to start from scratch vs. working with a broken system. Mireaux’s team of experts will help identify the best course to take when starting new projects.

2. Standard

Although ISO and API standards are aligned within its family of standards, each standard has its own set of requirements and some have more than others. In general, we allocate extra steps for API Q1 and API Q2 implementations, as well as for ISO 27001 and ISO 45001.

3. Number of personnel and locations

Naturally the larger the organization is, the longer the project may take. However, the rate of time increase is not necessarily linear. Using Mireaux’s Proven Consulting Approach, we can increase the level of resources in order to ensure that we remain within time and budget.

4. Organization’s Responsiveness

By far the largest obstacles we see within our Certification Consulting projects are our client’s responsiveness. Usually delays are encountered when the organization fails to complete certain tasks assigned.  By using our project management and control tools, Mireaux works hard to help everyone stay on track and avoid delays in the project.

5. Number of processes

Aside from the Client’s responsiveness, the next large contributor to the certification timeline is naturally the number of processes, or services the organization has. Regardless of the number of personnel or locations, a company with several products or service lines, will require additional time compared to a company with a single product or service.

Mireaux will help find your customized solution!