The objective of the project was for Mireaux Management Solutions to help TI Verbatim Consulting (TIVC) achieve ISO 9001:2015 certification via 100% virtual consulting – necessary due to stringent COVID-19 lockdown mandates imposed.
TIVC just as many other Mireaux Clients did achieve certification, however the results were undoubtedly of significance: TIVC had 0 findings in their Certification Audit and was recommended for certification on the spot. This was highly impressive for a company that had no prior ISO experience and who we helped build their Management System without ever visiting their site. The Auditor, who was very impressed with TIVC’s Quality Management System, commented that “in the many years he had been auditing, only a handful of companies had 0 findings.”
This Case Study aims to provide a detail overview of how the entire project was carried out, from beginning to end, and the factors that contributed to its success.