OVERVIEW
The Quality Management Systems (QMS) Internal Auditor course teaches the fundamental requirements to conduct internal audits in accordance with ISO 9001:2008 "Quality Management System Requirements" and ISO 19011:2002, “Guidelines for Quality and/or Environmental Management Systems Auditing.” The course provides with a firm understanding of the concepts that lead to effective audits through workshops, case studies, and open discussions. Role-playing audit scenarios helps develop a hands-on understanding that will facilitate the implementation of a good QMS and audit program.
Internal audit is a mandatory requirement of quality management systems based on the ISO 9001:2008 Quality Management Systems standard.
TARGET AUDIENCE
This course is intended for employees or individuals responsible for conducting, managing, or participating in QMS Internal Audits, including:
Quality Directors and Quality Assurance Managers
Quality Control Managers or Supervisors
Quality, Manufacturing, Process, Industrial or Reliability Engineers
ISO coordinators or Management Representatives
Laboratory quality professionals
This course is designed also for people who just want to get a firm understanding of the ISO 9001:2008 standard and their role in ensuring conformance to the organization's quality management system.
LEARNING OBJECTIVES
Understand quality management definitions; background & objectives of ISO 9001:2008
Understand the Quality Management Principles and the Process Approach
Understand the requirements of the ISO 9001:2008 standard
Understand the roles and responsibilities of the auditor
Prepare and conduct all phases of an internal audit (plan, execute, report, record, follow-up, closure)
Prepare and present effective reports
Learn to evaluate the effectiveness of responses to corrective and preventive actions
DURATION AND CLASS HOURS
The duration of this course is three days, with times allocated as follows:
Day 1: 8:30 AM - 5:30 PM
Day 2: 8:30 AM - 5:00 PM
Day 3: 8:30 AM - 3:00 PM
PREREQUISITE
The QMS Internal Auditor course is designed for individuals with little knowledge of ISO 9001. The first day of the course is dedicated to learning and understanding the ISO 9001:2008 standard.
COURSE MATERIALS
Students receive comprehensive course manuals with reference materials, including:
LANGUAGES
The full course, including all the workshops, can be taught in English or Spanish.
SUMMARY AGENDA
The topics in this course include:
Introduction
Quality Assurance terminology and concepts
Background and development of ISO 9001
Aims and Objectives of ISO 9001:2008, benefits of a Quality Management System
Scope and Exclusions
Quality Management Principles
Structure of ISO 9001:2008
The ISO 9001:2008 Standard - Clauses 4 through 8
The ISO 19011:2002 Standard
Audit planning & preparation, document review
Nonconformities
Performing the Audit
Opening meeting
Performing the audit
Reporting audit results
Closing meeting
Auditor responsibilities
Audit Closure: Corrective and Preventive action verification and follow-up
Fourteen (14) Workshops
PRICING
Total price for this course is $1,080.
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