There is not a bigger vicious cycle in this world than that of problems which constantly re-occur because there is no time to stop and solve them correctly. Although we all would like for this cycle to stop, Managers can't afford letting employees waste time with too much researching and employees don't have the time because they are constantly fighting fires. As long as this cycle continues, problems will reoccur and everyone will have to spend more time in what should not have occurred on the first place. How do we get out of this vicious cycle? Through training, dedication and appropriate problem solving techniques.

This article was published by Quality Digest on 03/09/2011.

If you have ever found equipment that is out of calibration, then you know it is not something to take lightly. Whether you manufacture children’s toys or automobile tires, you know that the implications and ramifications of the decisions you make, can be devastating for your company. Although the requirements from the ISO 9001 standard in regards to equipment found out of calibration are simple and succinct, make no mistake that this is not something to take for granted. If you ensure that the processes for handling non-conforming equipment is in place and if you take into considerations the steps provided below, you will be ready to handle and perhaps be able to avoid out-of calibration conditions.

This article was published by Quality Digest on 10/05/2009.

This article was published on the November 2009 edition of the Automotive Industry Action Group (AIAG)'s Standard and Tools Newsletter.