By Miriam R. Boudreaux on 6/26/2009 2:53 PM
The ISO 9001standard’s requirements in regards to suppliers are very short and concise but carry a lot of punch. This requirement can be very deceiving and in fact is very often misinterpreted and carried out poorly or partially. By implementing this clause correctly, an organization will get the full extent of the benefits sought out by the standard. We are going to explain here the intent of the standard in regards to suppliers and the best way to accomplish it.  This article was published by Quality Digest on 9/10/2009.
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By Miriam R. Boudreaux on 6/19/2009 10:55 AM
Although ISO 9001 is a certification claimed by thousands of organizations all over the world, some companies still have a tough time taking the step to world class quality. We are too busy, we don’t have enough people, our customers don’t require it, we don’t need it, etc, etc. Let’s look together at the pros and cons of the most compelling excuses and try to figure out when is really a good time to get ISO certified. |
By Miriam R. Boudreaux on 6/12/2009 2:20 PM
After seeing many quality policies, some too long for employees to relate to, I feel compelled to explain in detail what is require of the quality policy by ISO 9001. Whether you are coming up with a new quality policy or reviving yours, this article, gives you step by step comments and examples of how to best create your quality policy. |
By Miriam R. Boudreaux on 6/5/2009 2:16 PM
The quality policy is meant to be a statement or a group of statements that reflects your organization’s culture. It does not necessarily have to repeat the sentences or paragraphs contained in the ISO 9001 standard nor include some words contained in the ISO standard. However there is some caveat... |
By Miriam R. Boudreaux on 5/29/2009 8:51 PM
Mireaux Management Solutions has officially started its new blog called ISO Vanguard Blog. |
By Miriam R. Boudreaux on 2/10/2009 2:02 PM
I still remember it, it was 1997 and the company had just hang a new projector from the ceiling. As with every new tool, I jumped on the bandwagon and switched from slides to using the PC and projector to show my presentation. Unfortunately, Murphy was in the meeting too and my presentation along with other managers like me, did not work. I will never forget Mr. G, who rests in peace, when he said, “Ha, ha, ha. What is this technology good for? Technology is not always good. Look at it, look at how much time you are spending...it doesn't work.” Those are the last words I remember from him—laughing about us trying to use computer projectors. |